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Drata: Streamlining Compliance with Exceptional Support
What do you like best about the product?
I absolutely love Drata's ISMS Dashboard view. It seamlessly connects our entire IT stack, providing real-time insights into areas or team members that might need attention. The latest Risk Management Module, aligned with ISO/IEC controls, is a game-changer—it has significantly streamlined our compliance processes. Additionally, the team at Drata is incredibly innovative, making security and compliance not just manageable but actually enjoyable.
What do you dislike about the product?
Nothing to disklike about Drata, even the pricing is very competitive!
What problems is the product solving and how is that benefiting you?
When we onboarded to Drata three years ago, we faced a tight five-month deadline to achieve ISO/IEC 27001 and 27701 certification. Thanks to Drata, we were able to meet this goal in just three months. Since then, we've smoothly navigated our annual audits, and both our security and privacy posture have significantly matured alongside Drata’s product. The platform’s continuous innovation and alignment with regulatory requirements have made compliance management much more efficient and effective for our organization.
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Excellent for startups
What do you like best about the product?
Drata acts as your virtual compliance officer. I'm really the last one to naturally be handling compliance- but as a startup we all have to branch out. Drata steps in to have my back and help me to be as conscientious as the product deserves.
Customer success management has been exemplary from Drata- in particular, working with Elizabeth John, whose patience, diligence, and industry knowledge have been mission-critical to our process. Drata is a great tool, don't get me wrong, but I still think my team and I would be coming up short without her.
When Drata was recommended to me, I was skeptical. I'd come from heavily regulated industries and just couldn't believe a tool could make compliance and certification very easy. It's a hard job, and it requires hard-headed persistent effort and rigor. While all that is still true, Drata made it so that a "cowboy" like me could get the job done.
I am in Drata almost every day. It integrated with our stack almost seamlesssly (we use Vercel, so that is still TBD for integration). Implementation was honestly a breeze once we got our IDP straightened out.
Customer success management has been exemplary from Drata- in particular, working with Elizabeth John, whose patience, diligence, and industry knowledge have been mission-critical to our process. Drata is a great tool, don't get me wrong, but I still think my team and I would be coming up short without her.
When Drata was recommended to me, I was skeptical. I'd come from heavily regulated industries and just couldn't believe a tool could make compliance and certification very easy. It's a hard job, and it requires hard-headed persistent effort and rigor. While all that is still true, Drata made it so that a "cowboy" like me could get the job done.
I am in Drata almost every day. It integrated with our stack almost seamlesssly (we use Vercel, so that is still TBD for integration). Implementation was honestly a breeze once we got our IDP straightened out.
What do you dislike about the product?
Their onboarding partner system wasn't great- but my understanding is that they've done away with that pipeline and brought onboarding in-house. This was a brilliant move. Communication and accountability are so through the roof now that I am the the one letting THEM down more often than not.
What problems is the product solving and how is that benefiting you?
The entire certification process is being handled in Drata.
Drata at Intelcom
What do you like best about the product?
From the initial discovery call, throughout onboarding and continuing to biweekly calls with the different Drata representatives who've been assigned to the Intelcom account (all of whom are experienced and supportive) my experience has been excellent.
What do you dislike about the product?
I have nothing negative to say about Drata.
What problems is the product solving and how is that benefiting you?
Although my company has not fully onboarded all facets, the tool helped me to prepare for the company's SOC 2 Type 1 audit.
Makes compliance more understandable
What do you like best about the product?
Pre-built policies are a great starting point and have extensive notes about what could change and which parts are critical and should not be removed. For someone who is not familiar with compliance there's a lot of guidance and features that help understand where you are and what still has to be done.
What do you dislike about the product?
Integrations help make the whole process easier, and they have built many for the tools with the most market share. If you use less common tools you'll have to do more manual work. I'm sure that they will continue to build more integrations over time.
What problems is the product solving and how is that benefiting you?
Our customers are asking about SOC 2 compliance more and more frequently. Without any personnel specifically to address this, we need a platform to help make it feasible.
The Drata team was an essential part of our SOC2 certification.
What do you like best about the product?
We have recently completed our first SOC2 Audit, and I honestly do not think we could have done this successfully without the Drata framework and support from Elizabeth John and Courtney Barton. The Drata system is user friendly and comprehensive. The Live chat feature is exceptionally helpful to navigate questions about the platform itself and compliance. We had a series of meetings set up with Elizabeth who helped guide us through the initial set-up process, and adding evidence to our controls. Each meeting was an effective working session. Elizabeth was always prepared, kept us on task and an essential part of our SOC2 journey! I would also like to highlight our account manager, Courtney, for consistently checking in to make sure our current needs were met, where we may be heading in the future and how we might be able solve pain points for future audits. I would highly recommend Drata to other companies working to build a robust security platform.
What do you dislike about the product?
Sometimes new policy templates were released, causing monitored controls to fail. It would be helpful to have a heads up on this so we would know what the failure was related to and act quickly.
What problems is the product solving and how is that benefiting you?
Helping us maintain the required evidence, policies and processes to obtain and maintain SOC2 compliance.
Great GRC platform to monitor all controls in one place and to establish a source of truth.
What do you like best about the product?
The interface is very friendly and the team keeps developing new features, and support is super fast.
What do you dislike about the product?
The Drata Agent needs more compatibility with UNIX systems.
What problems is the product solving and how is that benefiting you?
Monitors our SOC 2 Controls.
The software is intiive and they have exelcent support
What do you like best about the product?
Defaut policy are close to what we want and they are easy to edit.
What do you dislike about the product?
Sometimes the agent does not communicate wiht the server.
What problems is the product solving and how is that benefiting you?
Getting our company SOC 2 compliant.
Drata is the best in class tool for maintaining continuous compliance
What do you like best about the product?
Features I like most:
Connections to most every system we use
Real Time Monitoring of security controls
Evidence collection/managment
The ability to pose audit & compliance related questions to a team of experts.
Great support, especially from Tayler Gase and the team on chat.
Trust Center portal
You need a system like this to ease the impact of audit season.
Connections to most every system we use
Real Time Monitoring of security controls
Evidence collection/managment
The ability to pose audit & compliance related questions to a team of experts.
Great support, especially from Tayler Gase and the team on chat.
Trust Center portal
You need a system like this to ease the impact of audit season.
What do you dislike about the product?
My particular auditor didn't seem to care that I'm using Drata and we still end up collaborating via spreadsheets.
What problems is the product solving and how is that benefiting you?
Drata makes audit season MUCH MUCH easier, especially year over year, as now you have an excellent way of organizing evidence over time.
Drata's Trust Center provides a great method for sharing our security posture and documents with our clients.
Drata's Trust Center provides a great method for sharing our security posture and documents with our clients.
Drata has been instrumental in getting our company ISO certified!
What do you like best about the product?
Using Drata has been an outstanding experience. The platform is incredibly user-friendly, and their 24/7 support makes navigating compliance straightforward. When I started my project, I had minimal knowledge about data security and relevant frameworks. Thanks to Drata’s comprehensive resources, I was able to educate myself more effectively than any book or course could have managed. The information is presented in layman’s terms, making it accessible to everyone. I highly recommend Drata to anyone looking to enhance their security measures.
What do you dislike about the product?
Honestly there isn't anything to dislike
What problems is the product solving and how is that benefiting you?
Our company aimed to achieve ISO certification, but we lacked an in-house legal team and a data privacy officer. Drata's user-friendly platform and extensive resources addressed both of these challenges, enabling us to pass our initial certification with flying colors.
Great customer service and features that solve real-world problems.
What do you like best about the product?
Amazing product and customer service. The best feature are it's customizable cross-map that can go in-depth and assign tasks.
What do you dislike about the product?
It's a good product. The dislike would be probably more investment into the User Experience.
What problems is the product solving and how is that benefiting you?
Agile compliance.
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