External reviews
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Excellent customer support and is making SOC2 a breeze
What do you like best about the product?
Honeslty the customer support has been the best thing about Drata. Additionally the amount of integrations fits our flows very well. It is fairly ease to use with a bit of coaching.
What do you dislike about the product?
Some of the UI choices are hard to navigate and the pass/fail results could be easier to read for the monitors.
What problems is the product solving and how is that benefiting you?
Risk Assessment, Security Reviews and SOC2 are all made much easier. Easy to manage policies and controls and see what we need to do for HIPPA and SOC2.[
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Great Platform and Easy to Implement
What do you like best about the product?
Drata is easy to use, easy to implement, and has a very well made web application. Elizabeth has walked me through all my complaince needs in a very straightforward way. The development team does a great job at keeping the app up to date and adding new QOL features. Overall, I am very happy with their product.
What do you dislike about the product?
The price can be a bit high for a small company, and some menues can be a little confusing to navigate if you don't know what you are looking for.
What problems is the product solving and how is that benefiting you?
They help keep track of all our complaince evidence and needs.
Extremely useful tool in my toolbelt
What do you like best about the product?
It was very easy to get started with Drata and I use it every day. Pushbutton navigation, the knowledge center is very useful and I like that there are easy to digest videos. I really appreciate that I open up a template or control and they've marked for me what is required for which frameworks. This is super helpful if you are pursuing multiple certifications. Really like how connected everything is and how easy it is to integrate Drata with all of my tools. I also really appreciate the rapid response from their experts and the whole team. We never have to wait for them to get back to us.
What do you dislike about the product?
As a small, startup I wish that Drata had checklists or a roadmap or some means of spoon feeding me what I need to do on the Admin side to operationalize all the controls. The system controls are easy. Connect and go. It's all the other aspecs. Not sure if I'm explaining this right and its entirely possible its a user error.
What problems is the product solving and how is that benefiting you?
I am a small business with limited resources new to compliance. Drata is helping us understand and execute faster and more accurately than we could ever do ourselves.
Drata Framework Review
What do you like best about the product?
Drata tracks all of the controls and personell, automates every aspect of becoming compliant including automation of evidence. Makes becoming compliant so much easier than tracking on spreadsheets or collecting manual evidence.
What do you dislike about the product?
They connect to most tools, IE: Microsoft, and other main tools. However there are some that do not connect automatically.
What problems is the product solving and how is that benefiting you?
SOC 2, NIST
Drata - one of my favourite systems to use :)
What do you like best about the product?
Intuitive - you don't need to read a manual
Was easy to implement
New features added
Great Customer Support during initial set up
Was easy to implement
New features added
Great Customer Support during initial set up
What do you dislike about the product?
In the audit section there are a few tweaks that need to be made however I have no doubt the Drata team are on this
What problems is the product solving and how is that benefiting you?
SOC 2 audit. Will use it for ISO 27001 and ISO 42001 going forward
Drata GRC Review
What do you like best about the product?
Drata helps streamline compliance frameworks and they have a lot to choose from.
Drata's internal control framework makes it very easy to upload evidence of compliance and it will automatically apply that evidence to different frameworks.
Drata also provides an audit hub for auditors to login and perform audits, create findings, etc.
Drata's best part is with the vast array of connections available to help automate processes for upcoming audits.
Customer support will never leave you hanging and the live chat is helpful in a pinch.
Drata's internal control framework makes it very easy to upload evidence of compliance and it will automatically apply that evidence to different frameworks.
Drata also provides an audit hub for auditors to login and perform audits, create findings, etc.
Drata's best part is with the vast array of connections available to help automate processes for upcoming audits.
Customer support will never leave you hanging and the live chat is helpful in a pinch.
What do you dislike about the product?
Drata needs more scheduled reminders such as annually, quarterly etc.
Some connections are a little more nuanced than others.
Some connections are a little more nuanced than others.
What problems is the product solving and how is that benefiting you?
Drata is helping our business align our compliance goals.
What truly sets them apart is their unwavering support and recognition of our loyalty as a partner.
What do you like best about the product?
First of all, Drata has streamlined and simplified the process of managing security and compliance, allowing us to put more focus on supporting our clients.
We have built excellent communication with their team and what we appreciate the most is that they go above and beyond to ensure our success.
We highly recommend Drata to any organization seeking not just to enhance their compliance, but to expand their business and deliver the same and even better service for the clients they serve.
We have built excellent communication with their team and what we appreciate the most is that they go above and beyond to ensure our success.
We highly recommend Drata to any organization seeking not just to enhance their compliance, but to expand their business and deliver the same and even better service for the clients they serve.
What do you dislike about the product?
Ability to access the platform in offline mode during outages.
What problems is the product solving and how is that benefiting you?
Delivering seemles security and compiance for our clients.
Centralized compliance
What do you like best about the product?
It's great not having to juggle multiple GRC tools, excel files and folders. Drata offers an all-in-one tool. Drata has been indespensible in all our internal and external audits.
What do you dislike about the product?
The compliace framework modules can be cost prohibitive for startups.
What problems is the product solving and how is that benefiting you?
Drata levels up compliance while freeing up time to focus on other security tasks outside of GRC.
Cost Effective and Feature Rich GRC Tool
What do you like best about the product?
Its solid library of policies and procedures and its automation and integrations bring a solid GRC tool to bear at a competitive price. The tool is easy to use with a very quick onboarding time.
We use this tool both internally and with our clients. Provisioning/implementing Drata for a new client is easy and quick.
Drata has a responsive and knowledgeable team to support technical and compliance questions.
We use this tool both internally and with our clients. Provisioning/implementing Drata for a new client is easy and quick.
Drata has a responsive and knowledgeable team to support technical and compliance questions.
What do you dislike about the product?
The policies and procedures could use more functionality to ease customization to specific frameworks.
What problems is the product solving and how is that benefiting you?
Drata aids our internal and consulting efforts around compliance with popular compliance frameworks. This is a core service offering for our company.
True SOC2 Compliance Accelerator
What do you like best about the product?
Drata has helped accelerate our soc2 compliance rapidly. They have amazing integrations and awesome customer support. They resolve issues fast with the integrations and have been extremely helpful in understanding the nuances of the platform. We passed our audit with flying colors with almost no manual effort on our part. They helped provide a clear path towards attaining and maintaining our standards.
What do you dislike about the product?
Application has been slightly unstable. Some integrations have not worked as expected. But there is not much to complain about.
What problems is the product solving and how is that benefiting you?
Removing the majority of the manual effort involved in securing and maintaining SOC2 compliance.
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