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Easy to use and amazing UX
What do you like best about the product?
Drata plays a vital role in our journey towards SOC2 compliance. It is easy to track the onboarding status of employees. Seeing the green checkmark on Drata, makes me happy. I like how Drata agent pulls in the required information and makes it easier for the employees to complete their tasks. I am also impressed with Drata team's quick response to our queries.
What do you dislike about the product?
Drata is an amazing compliance tool. One issue I noticed is that background checks require a lot manual effort and Drata doesn't accept certain documents. e.g: PR card as proof.
What problems is the product solving and how is that benefiting you?
We needed a tool to help the organization become SOC2 compliant and Drata has been everything we were looking for.
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SOC-2 made easy
What do you like best about the product?
I love how automated it is. Their customer success team is fantastic. As someone who had to figure out our SOC-2 posture frantically, they put me at ease with tools and talent.
What do you dislike about the product?
I can't think of anything that I dislike, honestly.
What problems is the product solving and how is that benefiting you?
We needed to work toward compliance, and we needed to do it quickly. As a small company, I dreaded going into it alone. They helped me understand what was possible speedily and of course, offered the tools and guidance I needed to get up and running quickly. I love showing our clients our policies and that our systems and processes are regularly monitored. They put me in touch with an auditor, too, completing our compliance route.
A great tool to automate and maintain the process of SOC2 audit
What do you like best about the product?
For me, as a CTO that leads the process of the SOC2 audit in our conpany, Drata alleviates all the management of the assets, the controls management and employee onboarding with a streamlined and very simple to use interface.
What do you dislike about the product?
With us using Drata, I am still required to work with external consultants to help me manage the audit with the auditors and to provide guidance for the best ways to tackle different aspects of the audit.
What problems is the product solving and how is that benefiting you?
It helps me manage the technical things that would normally be managed via Excell sheets and screen shots.
It's a great tool for making sure you stay compliant over time.
It's a great tool for making sure you stay compliant over time.
Drata removes compliance stress
What do you like best about the product?
With Drata, I do not need to go to multiple subsystems to get the evidence of maintaining compliance.
What do you dislike about the product?
The biggest downside is the lack of some integrations that are mainstream.
What problems is the product solving and how is that benefiting you?
We use Drata to speed up our compliance audits for SOC.
Great company to work with
What do you like best about the product?
The platform has a clean layout, the customer success team is engaged, support is awesome.
What do you dislike about the product?
Nothing major, but I would like more notification features (Slack, etc) as well as reporting features.
What problems is the product solving and how is that benefiting you?
Drata helps us simplyfy and visualize our compliance stance, giving us actionable items to build out our security and foster trust with our customers.
Drata has strengthened and accelerated our security program.
What do you like best about the product?
Drata is able to integrate with many of our systems and provide automated continuous compliance monitoring of our security controls. This allows us to easily identify items that fall out of compliance. The breadth of integrations won us over.
What do you dislike about the product?
The UI can have some challenges or jankiness at times. Typically this is the result of a capability being built for MVP and not yet fully-fledged. The response from feedback is very strong and often I find my suggestions in the product next month.
What problems is the product solving and how is that benefiting you?
Internal audit of SOC2 controls can be timely and burdensome. Nothing is great unless it has an owner and Drata allows someone to own oversight and monitoring of our SOC2 program as a part of their work instead of as their job. This benefits our security team greatly so they can spend more time on other aspects of our security posture instead of tickbox exercises that a machine can do (such as ensuring proper configuration of employees' laptops).
The value from Drata is increased security through the use of continuous monitoring streamlining many SOC2 controls. Areas that are not automatically monitored are able to be tracked manually. Drata is an extremely comprehensive system that has dramatically improved our SOC2 program.
The value from Drata is increased security through the use of continuous monitoring streamlining many SOC2 controls. Areas that are not automatically monitored are able to be tracked manually. Drata is an extremely comprehensive system that has dramatically improved our SOC2 program.
SOC2 compliance on the autopilot
What do you like best about the product?
The UI/UX of the service is top-notch. Drata is literally holding hands in preparing your company for a SOC2 certification, when you have never done this before.
What do you dislike about the product?
I literally have no complaints so far. The service is very well designed, and their support team is always available to help.
What problems is the product solving and how is that benefiting you?
Drata is helping your company get ready for a SOC2 audit. It removes all the hassle from the process and makes such a complex project look so easy.
DRATA integral partner during SOC 2 Type 2 journey
What do you like best about the product?
Details on entire process shared at the onset - you'll know the plan, what step in the journey you've completed, and what comes next
Super responsive customer success team and technical solutions support - answered any & all questions
Full automation - immediate insights for all in scope employees, no guesswork for where to focus
Super responsive customer success team and technical solutions support - answered any & all questions
Full automation - immediate insights for all in scope employees, no guesswork for where to focus
What do you dislike about the product?
No complaints
The DRATA team were our partners in this journey, not just our support team
They answered all questions readily and with sufficient detail
My only advice to other users - share the test# when you ask a question, and you'll gain even more insights from the response
The DRATA team were our partners in this journey, not just our support team
They answered all questions readily and with sufficient detail
My only advice to other users - share the test# when you ask a question, and you'll gain even more insights from the response
What problems is the product solving and how is that benefiting you?
SOC2 Type 2
Streamlined platform & exceptional customer service
What do you like best about the product?
The Drata platform is sleek and easy to use. It kept us on track and organized as we prepared for our first SOC audit. Raahsaan and the rest of the Drata team provided exceptional customer service, as well. Many thanks to the Drata team for getting us through our SOC audit!
What do you dislike about the product?
Sometimes the Drata Governance > Personnel section indicators do not update to reflect the current status. For example, we have two new users using encrypted computers, but Drata still shows the encryption indicator as red/non-compliant. These new users started Monday, 11/1, yet the platform has not yet updated. It isn't a deal-breaker, but the delay can be frustrating.
What problems is the product solving and how is that benefiting you?
Drata keeps our SOC policies and requirements in one place. Drata's organization of information has streamlined our SOC preparations tremendously. The policy templates saved us a lot of time, as well!
Great tool and platform to ensure everything is compliant with our policies.
What do you like best about the product?
The automated monitors and tests reporting on resources that are not compliant.
What do you dislike about the product?
Some bugs on the monitors forced us to change the way we do some things.
What problems is the product solving and how is that benefiting you?
We are using Drata to help get us SOC2 compliant.
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