Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Great for companies negotiating the hazards of SOC 2
What do you like best about the product?
Their tooling is very good and easy to understand. It's also very flexible for not just SOC 2 but also to be able to set a specific set of SOC 2 policies desired, so it's not just one size fits all.
What I really like is the trust portal one can create -- this has been a game changer for me as the defacto CISO having to answer and endless stream of security questionairres. I now point them to our trust portal and viola!
We also had great customer support throughout our experience with knowledgable people helping when needed.
We also liked how easy it is to integrate some of our 3rd party evidence providers right into the platform! Easy!
What I really like is the trust portal one can create -- this has been a game changer for me as the defacto CISO having to answer and endless stream of security questionairres. I now point them to our trust portal and viola!
We also had great customer support throughout our experience with knowledgable people helping when needed.
We also liked how easy it is to integrate some of our 3rd party evidence providers right into the platform! Easy!
What do you dislike about the product?
If one isn't used to SOC 2 (or other types of similar certifications / requirements) its a bit of a learning curve finding which area in the software to navigate to to perform a task, but its not too bad once you get the hang of it.
What problems is the product solving and how is that benefiting you?
It maintains one location for all our SOC 2 complince information and an easy place to update / maintain policies and evidence so that the auditors have an easy time at audit time.
- Leave a Comment |
- Mark review as helpful
Support from Drata
What do you like best about the product?
Straightforward communications with their support team.
What do you dislike about the product?
Haven't experienced any yet. I've just started using the system, but so far it is easy to use.
What problems is the product solving and how is that benefiting you?
Becoming SOC2 compliant
No question left unanswered - Very Helpful!
What do you like best about the product?
Ease of use
Friendly and prompt customer support
Dealing with real people not endless recordings
Tie ins to frameworks and best practices
Friendly and prompt customer support
Dealing with real people not endless recordings
Tie ins to frameworks and best practices
What do you dislike about the product?
Nothing material
This box will not let me continue without adding these characters :)
This box will not let me continue without adding these characters :)
What problems is the product solving and how is that benefiting you?
Automation of required control execution and evidence which ensures compliance with all applicable frameworks in our industry.
Drata: Exceptional Support
What do you like best about the product?
The Drata team provides excellent support during the onboarding process and beyond.
What do you dislike about the product?
I have had a positive experience with Drata. In its current form, I have nothing to complain about.
What problems is the product solving and how is that benefiting you?
Drata provides automated discovery, monitoring, and management of the framework compliance process. This frees us from the majority of the manual evidence acquisition tasks we have had in the past.
Fast support
What do you like best about the product?
Fast support: we raised a request for help and were answered with a solution within the day.
What do you dislike about the product?
Page load and login speeds could be improved.
What problems is the product solving and how is that benefiting you?
ISO and SOC2 compliance.
Pretty good platform with a few kinks and problems
What do you like best about the product?
A lot of automated checks. Many draft policies. Access to former auditors
What do you dislike about the product?
They often push you to do more than what is minimumly required to complete the compliance which leads to a lot more time to get to completion. The automation they have is brittle in some areas making it show false negatives in some areas or hard to implement in some ways.
What problems is the product solving and how is that benefiting you?
Certification in SOC 2 and HIPAA
Drata Solves our Tracking Needs for Certifications
What do you like best about the product?
I like that it has everything I need to make sure I am on track for certifications for my business, as well as staying on track when it comes to renewals and information management overall. The product is easy to use and navigate, integrates seamlessly with the different services we already use, and offers excellent customer support when I have questions I need answered. We check in monthy to make sure that all items are up to standards for our certifications, easily and effectively updating when needed.
What do you dislike about the product?
Nothing that I can think of at this time.
What problems is the product solving and how is that benefiting you?
We are using Drata for certifications such as SOC2 and SOC3, ISO27001, and more.
Good experience
What do you like best about the product?
User friendly platform and great responsive feedback from our account manager
What do you dislike about the product?
DORA Framework still not available and we only 3 months out to new law.
What problems is the product solving and how is that benefiting you?
Multiple framework available for our global needs. Also special shout out to Ben Chau as our account manager for his responsive and detailed responses, appreciate your professionalism and continued relationship.
Compliance success depends on Customer Success
What do you like best about the product?
Drata is constantly evolving and it takes some time to become efficient using it, like no other compliance platform would be. However, it sticks out in two points:
1. Complete documentation and real-time, helpful support powered by AI and humans
2. An outstanding customer success support from Jordan Penn - he provides uncompared Customer Care making sure we use Drata to the fullest and meet our business objectives. He takes the time it needs to explain every bit of it and was available anytime despite time differences. Further, his proactive approach ensured we were all set for compliance of ISO 27001:2022 and SOC 2.
The key features saving time and ensuring compliance:
- Control and Policy library
- Automation of compliance tasks such as security training, policy signature, onboarding
1. Complete documentation and real-time, helpful support powered by AI and humans
2. An outstanding customer success support from Jordan Penn - he provides uncompared Customer Care making sure we use Drata to the fullest and meet our business objectives. He takes the time it needs to explain every bit of it and was available anytime despite time differences. Further, his proactive approach ensured we were all set for compliance of ISO 27001:2022 and SOC 2.
The key features saving time and ensuring compliance:
- Control and Policy library
- Automation of compliance tasks such as security training, policy signature, onboarding
What do you dislike about the product?
- Automated controls such as hardware compliance are a headache
- Recent Drata control changes require a full rehaul of the scope
- several Customer Success and Account Management changes in a short time
- Recent Drata control changes require a full rehaul of the scope
- several Customer Success and Account Management changes in a short time
What problems is the product solving and how is that benefiting you?
Customer acquisition
Easy to use and great customer service
What do you like best about the product?
It's really easy to install and protects my laptop and company. I had reached out to support with an inquiry and they got back to me immediately despite it being a holiday.
What do you dislike about the product?
There are a few settings that need to be installed on the Macbook that are not preferntial but required.
What problems is the product solving and how is that benefiting you?
Ensures that all company laptops are secure and background checks are completed on Employees.
showing 161 - 170